Scheduling Support and Services
To ensure events go smoothly and to maintain the highest level of service, the AV team must be made aware of any class, event, and function needing technical support.
Please place tickets to msph-tickets@cumc.columbia.edu(link sends e-mail) to request technical support.
Make your room reservation here.
Timeframes for Reserving Space
For special events, contact Simon Mak(link sends e-mail) after reserving space to schedule an appointment to review needs for the event. Please adhere to the following timeframes for notification when planning your event:
- Recurring Class: 1 Month advance notice for the initial class*; no additional ticket required
- One-off Class: 2 Weeks advance notice for a specific class
- Event / Conference: 2 Weeks advance notice
- Live Stream Event / Conference: 3 Weeks advance notice
- VIP Event: 1 Month advance notice
*Recurring Classes- recurring class technical setups require one-month notice to ensure technician availability and test run-through. Examples: Regular web conferencing sessions, panel discussions, unique equipment sets, etc.
For Other Events
All equipment setup requests must be based on the chart above. If special equipment needs to be purchased, please plan for an additional week, in addition to the two-week notice, to account for order and delivery time.
Third-Party Support: Some events may require additional AV support and setup. In these cases, a third party vendor will need to be hired to assist the event, for a fee. If you are unsure if your event requires third-party support, please contact the AV manager.